Sales management application

Sales management application tailored for ready-mix concrete industry

AWS services used

AWS CognitoAmazon SESAWS LambdaAmazon RDSAWS SQSAWS CloudFormationAWS Secrets ManagerAWS API GatewayAmazon SNSAmazon Pinpoint

Customer challenges

Our client faced significant challenges in managing orders for ready-mix concrete, tracking raw material inventory, and coordinating logistics. Traditional manual processes led to errors and inefficiencies, affecting both operational productivity and customer satisfaction. Additionally, the lack of real-time delivery tracking and comprehensive financial management tools made it difficult to ensure timely deliveries and accurate invoicing. Maintaining strong customer relationships and providing a scalable, secure system for multiple tenants were also critical needs that required addressing.


To address these challenges, we developed a comprehensive sales management application tailored specifically for the ready-mix concrete industry. Our solution integrates several advanced features to streamline operations, enhance customer experience, and ensure seamless communication between all stakeholders.

The core of our solution is the order management system, which allows users to effortlessly place orders for ready-mix concrete and other products available at the client's plant. This system meticulously tracks and manages order details, ensuring accuracy and transparency throughout the entire process. By providing real-time updates and notifications, it eliminates the inefficiencies commonly associated with manual order processing.

In addition to order management, our application offers robust purchase management capabilities. It enables detailed tracking of raw material purchases necessary for producing ready-mix concrete, facilitating efficient inventory management and cost analysis. This feature helps our client optimize their supply chain, reducing waste and ensuring that materials are always available when needed.

One of the standout features of our application is the trip management module. Users can track the delivery of products in real time via a mobile app, providing them with up-to-the-minute information on the status of their orders. This feature is not only beneficial for users but also for our client's logistics team, as it allows them to monitor the entire delivery process, ensuring timely and accurate deliveries. The live vehicle tracking feature enhances visibility and accountability, reducing the likelihood of delays and improving overall customer satisfaction.

Our application also revolutionizes the invoicing process with a single-click invoicing feature. This functionality simplifies the billing process, allowing our client to quickly generate invoices, maintain monthly payment records, and manage tax calculations. The automated invoicing system ensures that all financial records are up-to-date and accurate, aiding in the efficient calculation of profits, losses, and tax obligations. This feature significantly reduces administrative overhead and minimizes the risk of human error.

Customer relationship management (CRM) is another critical component of our solution. We provide responsive and reliable customer support to ensure prompt assistance and a positive user experience. The user-friendly interface of our application, combined with seamless invoicing and other essential features, fosters strong and long-lasting relationships with customers. Our CRM system allows our client to manage customer interactions and feedback effectively, helping them deliver personalized services and build customer loyalty.

Finally, our application is built on a multi-tenant architecture with role-based access control, ensuring enhanced security and personalized experiences for different user categories. Each tenant is provided with a separate website, offering customized services that cater to their specific needs. This architecture not only ensures data security but also allows our client to scale the application as their business grows, accommodating future expansion and increased user demand.



  • Streamlined operations lead to improved efficiency and transparency in order processing and trip management.

  • Automated invoicing and comprehensive records aid in financial analysis and decision-making.

  • Real-time tracking and responsive support contribute to a positive customer experience and strong relationships.

  • Multi-tenant architecture ensures scalability and data security, accommodating future growth.

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